Frequently Asked Questions
Will SoleRelief™ reach my heel and arch, or does it only massage the foot?
SoleRelief™ is designed to wrap around the foot and ankle, giving attention to the heel, arch and surrounding areas rather than only the sole of the foot.
How strong is the compression, and can I adjust it?
The compression is designed to feel firm and supportive without being overwhelming. With adjustable intensity levels, you can easily choose the amount of pressure that feels right for you, whether you prefer a gentle squeeze or a stronger, more noticeable compression.
Will SoleRelief™ fit wide feet and larger ankles?
Yes. SoleRelief™ features an adjustable wraparound design that can accommodate a range of foot widths and ankle sizes.
The straps can be loosened or tightened to create a comfortable, secure fit, giving you more flexibility than a rigid, one-size foot massager.
Can I use SoleRelief™ on either foot?
Yes. SoleRelief™ is designed to be used on either your left or right foot, so there’s no need to choose a side.
For those who experience discomfort in both feet, using a SoleRelief™ on each foot allows you to enjoy soothing comfort on both sides at the same time.
How long should I use SoleRelief™ for?
SoleRelief™ is designed around a convenient 15-minute session, giving your feet time to enjoy the full massage experience without taking over your day.
Simply get comfortable, choose your preferred settings and let the session run. The built-in 15-minute auto shut-off will let you know when your session is complete.
Can I use SoleRelief™ every day?
Yes. It can be used regularly, and is especially useful on days when your feet are feeling sore, tired or uncomfortable and could use some extra care.
You can also reach for it after periods of increased activity, allowing you to tailor use around how your feet are feeling rather than following a strict daily schedule.
Can I use the heat, compression and massage separately?
Yes. Heat, air compression and massage can be adjusted independently, giving you complete control over each session.
Choose from four heat settings, four compression intensities and three massage modes, then personalise the experience to suit your feet, whether you prefer one function on its own or a combination of all three.
Does SoleRelief™ need to stay plugged in while I’m using it?
No. It’s completely cordless and rechargeable, so you can use it without being tied to a power outlet.
A full charge takes around 3 hours and provides approximately 1.5 to 5 hours of use, depending on the settings selected.
How is SoleRelief™ different from a regular foot massager?
Unlike traditional foot massagers that mainly focus on the soles, SoleRelief™ wraps around the foot and ankle for more complete coverage.
Whether discomfort is felt through the heel, arch, sole or ankle, its adjustable compression, massage and heat settings let you focus comforting care across the areas that need the most attention.
Can I use SoleRelief™ with socks on?
Yes, however using it barefoot is recommended for the best fit and overall experience.
This allows the wrap to sit comfortably against your foot and ankle without extra material getting in the way. If you prefer wearing socks, we recommend choosing a thin, lightweight pair.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 12 working days depending on your location within Australia.