Move Better And Live Well Every Day
Products designed to support comfort, mobility and better everyday living so you can stay active, independent and feeling your best.
Frequently Asked Questions
Will MoveWell Living products help with everyday movement and comfort?
MoveWell Living products are designed to support mobility, recovery, and everyday comfort to help make daily movement safer, easier and more supported.
Who are MoveWell Living products designed for?
MoveWell Living products are designed for people who want to improve mobility, reduce discomfort, support recovery and make everyday movement easier and more comfortable.
Where are you located?
Our head office is located in Melbourne, Victoria.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 12 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at support@movewellliving.com.au.
Our operating times are Monday to Friday, 8AM - 6PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
MoveWell Living exists to help people move better, feel more comfortable, and maintain independence by offering products that support pain relief, recovery, mobility and everyday comfort so people can stay active, confident and in control of their daily movement and life.
Fast, Free & Secure Shipping Australia Wide
We believe comfort, mobility and recovery shouldn’t have to wait. That’s why we offer fast, free shipping on every order so your MoveWell Living products arrive quickly and you can start feeling better and moving easier sooner.